Patient Info
Everything you need to know before your visit at Smile Palatine
How to Prepare for Your Visit?
- Insurance Card: have your current card ready so we can verify your coverage.
- Photo ID: required for all new patients.
- List of Current Medications helps us provide safe, personalized care.
- Previous Dental Records: not required, but always helpful.
- Payment Method: cash, credit, and debit cards accepted. Copays due at time of visit.
Cancellation & Late Arrival Policy
We understand that life happens. If you need to reschedule or cancel your appointment, please notify us at least 24 hours in advance so we can offer that time to another patient in need.
Appointments cancelled with less than 24 hours' notice or missed without contact may be subject to a cancellation fee.
If you are running late, please give us a call. We will do our best to accommodate you, however arriving more than 15 minutes late may require rescheduling your appointment to ensure quality care for all our patients.
We appreciate your understanding and look forward to seeing you at Smile Palatine.
✅ Real results from a team you can trust
✅ Experienced dentists who listen and care
✅ Gentle approach for patients of all ages
✅ Clear treatment plans — no surprises
